Courtney is a highly dedicated advocate for peaceful resolutions and positive transformations. She is the Program Director, Alternative Dispute Resolution Training and Development at the Long Island Dispute Resolution Centers (EAC Network), where she plays a crucial role in facilitating resolutions across Nassau and Suffolk counties. Her responsibilities include overseeing a team of sixty mediators, arbitrators, conflict coaches and apprentices, as well as serving as the New York State Part 146 Basic Mediation Trainer for the Centers.

 

The International Mediation Institute (IMI) has recognized Courtney's approach to mediation. She prioritizes empathy, fosters open dialogue, inspires positive communication, and empowers individuals to discover their own creative solutions. She is committed to motivating harmonious relationships, inspiring hope, building community, and cultivating a shared vision of peaceful coexistence through understanding and compassion.

​

Courtney is a passionate educator and International Coaching Federation (ICF) Associate Certified Coach (ACC). She shares her knowledge in conflict resolution, negotiation, mediation, argumentation, advocacy, communication theory, and intercultural communications through teaching. She serves as a Curriculum Development Specialist at the Morton Deutsch International Center for Cooperation and Conflict Resolution (MD-ICCCR) at Teachers College, Columbia University, a Lecturer at Columbia University, and as an Online Adjunct Instructor and Conflict Resolution Coach at multiple universities, such as Stanford Law School, Yale School of Management, UC Law San Francisco (formerly Hastings), Hitotsubashi University in Tokyo, and the Indian Institute of Management, demonstrating her commitment to sharing her experience.

 

Courtney's connection with the Fulbright Specialist program underlines her significant global impact in alternative dispute resolution. With experience in over eight countries, her passionate research and advocacy for peaceful conflict resolution in diverse communities and organizations reflect her unwavering commitment to fostering understanding and harmony worldwide. 

 

Courtney's path to mediation began in college with her first Basic Mediation Training, igniting a lifelong passion for conflict resolution. She built a strong foundation in labor and employment, gaining deep insight into workplace dynamics across diverse settings. Her experience includes managing high-stakes disputes on Jeff Bezos' Executive Escalations team at Amazon, managing labor and employee relations efforts in healthcare at New York City Health and Hospitals and Northwell Health, and championing workers' rights at the International Union of Operating Engineers, Local 30, a Queens-based labor union. These roles refined her ability to navigate complex disputes with empathy, clarity, and a solutions-oriented mindset. Today, she brings this wealth of experience to her mediation practice, dedicated to fostering understanding, collaboration, and sustainable peace.

 

Courtney remains actively involved in her community through volunteering and engaging in professional associations, including co-chairing committees at Bar Associations and a position on the Board of Directors at the National Association for Community Mediation (NAFCM). She holds a Bachelor's Degree from Cornell University's School of Industrial and Labor Relations, a Master's Degree in Negotiation and Conflict Resolution from Columbia University, and a Law Degree from St. John's University School of Law. Courtney's academic journey showcases her dedication to comprehending conflict resolution and law.

 

Courtney's journey is about spreading hope and encouraging positive change. Her work inspires others to strive to create a more harmonious world through understanding, empathy, community and collaboration.